The Clinical Biochemistry and Immunology Department is part of the Eastern Pathology Alliance (EPA), a managed Pathology network involving laboratories at the Norfolk and Norwich University Hospital (NNUH), the James Paget University Hospital (JPUH), and the Queen Elizabeth Hospital (QEH). The service provides a wide range of routine and specialist diagnostic and therapy monitoring services. All Clinical Biochemistry work from GPs and non-urgent and specialist work from JPUH and QEH is processed at NNUH. The Department is divided into the following sections:
These pages cover the Automation Biochemistry sections at NNUH, JPUH, and QEH. Please see separate department pages for Analytical and Specialist Chemistry and Immunology.
The laboratories at NNUH and QEH are accredited by the United Kingdom Accreditation Service (UKAS) to ISO 15189:2022. The defined schedule of tests for which the laboratory is accredited can be found by clicking on the following links; for NNUH schedule no. 10295* or for QEH schedule no. 20494*.
In order to maintain high standards of analysis this Department participates in national external quality assessment (EQA) schemes and maintains its own internal system of quality control checks (IQC), routine validation and calibrations on all assays. Full details of EQA scheme participation are available on request.
This website provides information about how users can access our services, who to contact for advice, which tests we perform, sample requirements, reference intervals, and turnaround times. The information within this manual is accurate at time of issue and is reviewed and updated regularly.
For patients using these pages, please note that any information provided should not be used for self-diagnosis and should you have any concerns about your health please consult your GP.
If you find any errors within this information or would like to make any comments and/or suggestions for improvement, please contact Fiona Butcher, EPA Quality Manager on 01603 286900 or email [email protected]
*Downloaded on 09/01/2024
There are occasions when additional tests are required to be added to existing samples for patient management.
Some specialised or low volume assays are referred to external laboratories for analysis; these may take weeks for a result to become available. Please contact the laboratory if there is any urgency for these investigations. Information regarding specimen type for referred tests can be obtained by contacting the laboratory.
In line with accreditation requirements we endeavour to use accredited laboratories whenever possible. Further information on the reference laboratories we use can be obtained from the Individual Head of Section or from the Quality Manager if required.
Open 24 hours, 7 days a week. However, routinely staffed and most responsive during our core working hours.
Core Hours:
The JPUH laboratory can be found at the rear of the building on the ground floor sign-posted “Pathology – Blood Tests”
Open 24 hours a day 365 days of the year
The NNUH laboratory can be found in East Block Level One sign-posted “Pathology”
Open 24 hours, 7 days a week. However, routinely staffed and most responsive during our core working hours.
Core Hours:
The QEH laboratory can be found at the rear of the building on the ground floor, in area 4, the green section sign-posted “Pathology & Blood Tests”
EWC-D-001 Last updated 02/06/2026 (5)
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