
The two Andrology Departments based at the Norfolk and Norwich University Hospital (NNUH) and the Queen Elizabeth Hospital Kings Lynn (QEHKL) are both part of the Eastern Pathology Alliance (EPA) which is a managed Pathology network. The Laboratory’s services include Basic Semen Analysis, Post Vasectomy Semen Analysis and Vasectomy Reversal Semen Analysis. In order to maintain high standards of analysis this department participates in national external quality assessment schemes (EQA) for basic semen analysis and performs internal quality assessments for post vasectomy semen analysis. The Department is working towards compliance with ISO 15189, Medical laboratories – Requirements for quality and competence.
These department pages provide information about how users can access our services, who to contact for advice, which tests we perform, sample requirements, normal ranges and turnaround times. This information is accurate at the time of issue and is reviewed and updated regularly to incorporate new developments.
The Andrology department at NNUH is working towards ISO15189: 2022 accreditation.
For patients using this website, please note that any information provided should not be used for self-diagnosis and should you have any concerns about your health please consult your GP. If you find any errors within this document or would like to make any comments and/or suggestions for improvement, please contact Fiona Butcher, EPA Quality Manager on 01603 286900 or email [email protected]
Guide to Changing Internet Explorer Margins for all ICE forms here
NOTE – All procedures carried out on a patient’s sample need the informed consent of the patient. For most routine laboratory procedures, consent can be inferred when the patient presents themselves at a laboratory, or other suitable area, within a primary or secondary care setting, with a request form and willingly submits to the usual sample collecting procedure. The laboratory infers informed consent has been obtained when samples are received. It is the responsibility of the clinician requesting the test to ensure that informed consent has been correctly obtained.
This consent includes notification to third parties where required by law for example under the Health Protection (Notification) Regulations 2010: we are required to notify any infection of public health significance to local public health department as mandated by the regulation. Please ensure your patient is aware of this before submission of samples for testing.
Andrology patients are asked to consent to their sample being used for training and quality assurance purposes. This request for consent forms part of their pre-analysis questionnaire that is required to be completed and signed at the time of sample receipt.
Please click here for information on requesting Andrology tests.
Results are reported within 7 days of receiving the sample and are sent directly to the requesting clinician via Web ICE.
PLEASE NOTE: The laboratory cannot disclose results directly to patients.
Patients are advised to read the following leaflets below to assist with understanding their results. We also advise patients to book a telephone appointment with a GP/Clinician around 10 days after their appointment as this gives the patient an opportunity to ask questions to the correct person.
Please click here for Andrology reference ranges.
For any clinical guidance or advice please contact the EPA Andrology Clinical Lead, Mr Oliver Kayes (Urology Consultant) email: [email protected] direct dial: 01603 286286 EXT 1533.
The Andrology service is run on an appointment basis only and patients need to have been issued with a request form prior to obtaining an appointment. Any samples received outside these hours and without prior appointments may be rejected for testing.
NNUH
The NNUH offer appointments on a Monday, Tuesday, Wednesday, Thursday and Friday between 08:30 and 14.00.
The Andrology Department at the NNUH is located on Level 1 in the East Block and is signposted: PATHOLOGY. Look for the Pathology reception window.
QEH
The QEH offer appointments on a Monday, Tuesday, Wednesday & Thursday between 08:30 and 14:30.
The Andrology Department at the QEHKL is located on the ground floor in area 4 at the rear of the building signposted: PATHOLOGY/BLOOD TESTS.
Note: Patients will need to use the telephone located on the wall on the right-hand side, in the Pathology waiting area to contact a member of the Andrology team to inform them of their arrival. NOTE: You do not need to take a ticket.
EWA-D-001 Last updated 28/07/2026 (7)