Departments

Andrology

About EPA Andrology 

The two Andrology Departments that are based at the Norfolk and Norwich University Hospital (NNUH) and Queen Elizabeth Hospital Kings Lynn (QEHKL) are both part of the Eastern Pathology Alliance (EPA) which is a managed Pathology network. The Laboratory’s services include Basic Semen Analysis, Post Vasectomy Semen Analysis and Vasectomy Reversal Semen Analysis. In order to maintain high standards of analysis this department participates in national external quality assessment schemes (EQA) for basic semen analysis and performs internal quality assessments for post vasectomy semen analysis. The Department is working towards compliance with ISO 15189, Medical laboratories – Requirements for quality and competence. 

These department pages provide information about how users can access our services, who to contact for advice, which tests we perform, sample requirements, normal ranges and turnaround times.   This information is accurate at the time of issue and is reviewed and updated regularly to incorporate new developments.

For patients using this website, please note that any information provided should not be used for self-diagnosis and should you have any concerns about your health please consult your GP. If you find any errors within this document or would like to make any comments and/or suggestions for improvement, please contact Diane Murley, EPA Quality Manager on 01603 286900 or email diane.murley@nnuh.nhs.uk 

Requesting Andrology Tests

Please click here for information about requesting tests.

Test Samples

Patients must read the Information Leaflet 7 days prior to their appointment as it contains important information regarding sample collection and abstinence period criteria.

Patient consent

NOTE – All procedures carried out on a patient’s sample need the informed consent of the patient.

For most routine laboratory procedures, consent can be inferred when the patient presents himself or herself at a laboratory, or other suitable area, within a primary or secondary care setting, with a request form and willingly submits to the usual sample collecting procedure.

The laboratory infers informed consent has been obtained when samples are received. It is the responsibility of the clinician requesting the test to ensure that informed consent has been correctly obtained.

This consent includes notification to third parties where required by law for example under
the Health Protection (Notification) Regulations 2010: we are required to notify any infection of public health significance to local public health department as mandated by the regulation.
Please ensure your patient is aware of this before submission of samples for testing.

Andrology patients are asked to consent to their sample being used for training and quality assurance purposes.  This request forms part of their pre-analysis questionnaire that is required to be completed and signed at the time of sample delivery.

Basic Semen Analysis & Vasectomy Reversal Tests

  • Semen specimen produced by masturbation only, collected into a sterile, non-toxic, pre-weighed, wide-mouthed clear plastic container provided by the laboratory with a hand written label. Note: Any lost fraction of sample can be recorded on the patient’s pre-analysis questionnaire (provided by the laboratory).
  • Non-toxic condoms may only be used for sample collection in exceptional circumstances, such as when it is evident that the patient has an inability to produce a sample by masturbation and only after the GP has discussed these circumstances with the laboratory prior to the patient booking a sample delivery appointment.
  • The patient needs to have abstained from intercourse/ejaculation for 48 hours prior to sample collection, but needs to have had intercourse or ejaculated at least once, 5 days prior to the 48-hour abstinence period, for an abstinence period to meet the 7-2 days requirement.
  • Patients will be recommended to produce their samples on-site in the available onsite production room facility available at both NNUH and QEHKL in order to ensure their sample is tested within 60 minutes. Samples produced at home must be delivered well within 60 minutes of production, ideally at 30 minutes’ post sample production so the start time of analysis can commence within 60 minutes in accordance with the WHO Guidelines.
  • There is no minimum sample volume required – samples of low volume may be of clinical significance. 
  • Containers are supplied to patient by the laboratory and need to be labelled with the patient’s full name, date of birth and HRN/NHS number by hand and not using any additional pre-labelled stickers found on the ICE form (ICE form stickers are for internal laboratory use only) as this affects the final sample volume – The sample container labelling will be carried out by the laboratory if the patient is producing their sample on site.
  • A pre-analysis questionnaire need to be completed and signed by the patient.

Post Vasectomy Tests

  • Must be at least 12 weeks’ post-procedure and after a minimum of 20 ejaculations. NOTE: If the analysis has taken place sooner than 12 weeks post procedure the test will need to be repeated.
  • A complete ejaculate of semen produced my masturbation only, collected into a pre-weighed non-toxic container provided by the laboratory.
  • NOTE: Incomplete samples & samples that have leaked in transit cannot be tested and will be rejected.
  • NOTE: Samples produced in any other container than that provided by the laboratory will be rejected.
  • The patient needs to have abstained from intercourse/ejaculation for 48 hours prior to sample collection, but needs to have had intercourse or ejaculated at least once, 5 days prior to the 48-hour abstinence period, for an abstinence period to meet the 7-2 days’ requirement NOTE: If the patient has not adhered to the abstinence period they will be required to repeat the test.
  • Patients will be recommended to produce their samples on-site in the available onsite production room facility available at both NNUH and QEHKL in order to ensure their sample is tested within 60 minutes. Samples produced at home must be delivered well within 60 minutes of production, ideally at 30 minutes post sample production so the start time of analysis can commence within 60 minutes in accordance with the 2016 Post Vasectomy Semen Analysis Guidelines. NOTE: If immotile cells are present in the sample and the analysis has not taken place within 60 minutes the test will need to be repeated.
  • Containers are supplied to patient by the laboratory and need to be labelled with the patient’s full name, date of birth and HRN/NHS number by hand and not using any additional pre-labelled stickers found on the ICE form (ICE form stickers are for internal laboratory use only) as this affects the final sample volume – The sample container labelling will be carried out by the laboratory if the patient is producing their sample on site.
  • A pre-analysis questionnaire need to be completed and signed by the patient.

Rejection of samples that do not meet the above requirements: Basic Semen Analysis & Vasectomy Reversal Tests

  • The entire sample has leaked in transit (Basic Semen Analysis). Partial loss of sample is acceptable for Basic Semen Analysis with a record of the lost fraction on the patient-pre analysis questionnaire.
  • Samples that are dropped off at the laboratory reception when the patient has not attended his sample delivery appointment and there is no patient pre-analysis form filled out.
  • Unlabelled/incorrectly labelled samples (for example those that are dropped off at the laboratory reception when the patient has not attended his sample delivery appointment). 
  • Samples that arrive at the laboratory when the patient does not have an appointment and the workload in the laboratory does not allow time for the sample to be tested.
  • Samples that arrive at the laboratory through the EPA GP blood sample transport system.
  • The patient does not have a valid request from a clinician for the test.
  • If a sample has been brought to the sample delivery appointment by a representative and the pre-analysis questionnaire has not been signed by the patient.
  • Samples that are not produced on the same day as their scheduled appointment.  

Rejection of samples that do not meet the above requirements: Post Vasectomy Tests

  • Incomplete samples & samples that have leaked in transit
  • Samples received in a container other than that provided by the laboratory.
  • Samples produced in a non-toxic condom.
  • Samples older than 4 hours old at the time of sample delivery.
  • Sample tested sooner than 12 weeks post vasectomy procedure.
  • Samples where the patient has not adhered to the recommended abstinence period.
  • Samples that are dropped off at the laboratory reception when the patient has not attended his sample delivery appointment and there is no patient pre-analysis form filled out.
  • Unlabelled/incorrectly labelled samples (for example those that are dropped off at the laboratory reception when the patient has not attended his sample delivery appointment). 
  • Samples that arrive at the laboratory when the patient does not have an appointment and the workload in the laboratory does not allow time for the sample to be tested.
  • Samples that arrive at the laboratory through the EPA GP blood sample transport system.
  • The patient does not have a valid request from a clinician for the test.
  • If a sample has been brought to the sample delivery appointment by a representative and the pre-analysis questionnaire has not been signed by the patient.

Sample Delivery & On-site Sample Production

The patient will arrive at the Pathology reception and be greeted by a laboratory staff member who will escort the patient to their private on site production room. The patient will be provided with a labelled container and a pre-analysis questionnaire to complete. If the sample has been produced at home the laboratory staff will check that all the required paperwork is complete and signed (pre-analysis questionnaire), request form is present and the sample container has been correctly labelled. This checking process only takes a few minutes. Only then can samples be accepted for testing (Note: sample packs are sent directly to the patient if they require to produce their sample at home after an appointment is made. Please do not provide the patient with any container/s).

NOTE: If a patient arrives more than 15 minutes late to their appointment the laboratory may not be able to continue to accommodate their appointment, and the patient may be turned away and informed that they will need to re-book their appointment via the online appointment booking service.

  • Samples produced at home: All samples are to be brought to the laboratory by the patient on the date and time of their appointment and must be less than 50 minutes old at the time of their appointment, ideally 30 minutes’ post sample production. Samples delivered after 50 minutes’ post collection due to travel time or traffic issues will not be rejected, but the timeframe between collection and time of analysis will be noted on the final report and suitable comments will be added to the report if any of the results are abnormal. NOTE: The requirements for Post Vasectomy samples is different (see PVSA sample requirements and PVSA sample rejection criteria).  
  • The patient must ensure that the sample is kept as close to body temperature (between 20-37°C) as possible by keeping the sample close to the body in a trouser/coat pocket during transport to the laboratory.
  • The patient needs to have correctly completed and signed the pre-analysis questionnaire.
  • The patient must bring their request form to the sample delivery appointment.
  • Samples may be delivered by the patient’s partner/representative only if the patient has labelled the sample container with three points of identification and correctly completed and signed the pre-analysis questionnaire. The patient’s partner/representative must bring the patient’s request form to the sample delivery appointment, and must adhere to the sample delivery requirements stated above and in the patient information leaflet.
  • Note: Samples delivered by a representative where the patient has not signed the patient’s pre-analysis questionnaire will be rejected. 

Results

Report Availability 

Results are reported within 7 days of receiving the sample and are sent directly to the requesting clinician via Web ICE.

Please Note: The laboratory cannot disclose results directly to patients.

We advise patients to book a telephone appointment with a GP between around 10 days after your sample delivery appointment in order to obtain your results, which enables you to discuss your results in detail with the opportunity to ask questions.

Patients are also advised to read the following leaflets below to assist with understanding their results.

Leaflets

Appointment Times 

The Andrology service is run on an appointment basis only and patients need to have been issued with a request form prior to booking an appointment.  Any samples received outside these hours and without a pre-booked appointment may be rejected for testing. 

NNUH 

The NNUH offer 7 appointments on a Monday, Tuesday Wednesday and Thursday between 08:30 a.m. to 14.00 p.m. 

The Andrology Department at the NNUH is located on Level 1 in the East Block and is signposted: PATHOLOGY. Look for the Pathology reception window.

 QEHKL

The QEHKL offer 6 appointments on a Tuesday, Wednesday and Thursday between 08:30 a.m. to 14:00 p.m.

The Andrology Department at the QEHKL is located on the ground floor in area 4 at the rear of the building signposted: PATHOLOGY/BLOOD TESTS.

Note: Patients will need to use the telephone located on the wall on the right-hand side, in the Pathology waiting area to contact a member of the Andrology team to inform them of their arrival. You do not need to take a ticket.

Online Appointment Booking

Appointments are only available to book after a valid request has been electronically generated in Web ICE or manually completed by a clinician. Appointments are to be made by the patient via the online DrDoctor appointment booking service. Please use the link below:

Andrology streaming form – Formstack

Or Scan the QR Code:

The website link is provided on the request form (if requested electronically on Web ICE) or the patient information leaflet (if requested manually). It can also be found on the NNUH and QEHKL Trust websites under ‘Andrology’. Patients can search ‘NNUH Andrology’ or ‘QEHKL Andrology’ in Google to find the link to these pages.

Appointments are available at the Norfolk & Norwich University Hospital (NNUH) and the Queen Elizabeth Hospital Kings Lynn (QEHKL).

Patients will receive a SMS text message or email confirmation of their appointment and a link to the patient information leaflets once they have booked.  

*PLEASE ENSURE THE PATIENT HAS READ THE INFORMATION CAREFULLY* There is specific sample requirements the patient needs to be aware of before the day of their appointment. Patients will also need to bring their request form the GP/Clinician has provided to their appointment.

If the patient is unable to use the online system, they can ask someone to book an appointment on their behalf; or if they have a specific reason why they are unable to produce their sample onsite in the production room facility, please inform them to telephone the laboratory on 01603 646524. The patient will need to confirm their full name, DOB, HRN/NHS number and address when booking their appointment via the telephone and the location of the laboratory that they require their sample to be tested at; appointments are made centrally by the pathology office at the NNUH for both EPA laboratory locations.

Onsite Sample Production Room

We recommend patients produce their samples on site in order to ensure samples are tested within 60 minutes of production, as this increases the reliability of the results that the laboratory issues to the clinician. The laboratory will provide the patient with a sample container and pre-analysis questionnaire upon their arrival, so please do not provide the patient

If the patient wishes to produce their sample at home, they will need to telephone the laboratory to book their appointment using the number provided above. Patients will ideally need to delivery their sample to the laboratory at 30 minutes’ post sample collection to ensure the sample is tested within the recommend time frame (<60 minutes). The laboratory will send the patient a sample pack directly to their home address containing a pre-weighed non-toxic sample container, pre-analysis questionnaire, an information leaflet containing clear instructions the patient needs to follow prior to sample collection, and a ‘What We Test Your Sample for’ leaflet for the relevant test.

Patients will receive a SMS text message or email confirmation of their appointment and a link to the patient information leaflets once the appointment has been booked.  

Current Appointment Waiting Times

ALL SITES

Basic Semen Analysis appointments are usually booked a minimum of 10 days in advance to allow sufficient time for patients to read the information leaflets and adhere to the sample collection instructions, and if they are producing their sample at home, this provides enough time for posting the sample pack directly to the patient’s home address.

Post Vasectomy Semen Analysis appointments should be no sooner than 12 weeks’ post-procedure and after a minimum of 20 ejaculations (Note: the laboratory takes no responsibility for the monitoring or recording of this recommendation that analysis takes place after ‘a minimum of 20 ejaculations’ as stated by the 2016 Post Vasectomy Semen Analysis Guidelines).  It is the responsibility of the patient to ensure their appointment takes place after 12 weeks post vasectomy procedure. If their analysis has taken place sooner, they will be asked to repeat the test.

NNUH

The current approximate waiting times for appointments at NNUH are between 9 – 10 weeks from the day of booking depending upon availability.

QEH

The current approximate waiting times for appointments at QEHKL are between 3 -4 weeks from the day of booking depending upon availability.  

Opening Times 

The Andrology service is run on an appointment basis only and patients need to have been issued with a request form prior to obtaining an appointment. Any samples received outside these hours and without prior appointments may be rejected for testing.

NNUH

The NNUH offer 7 appointments on a Monday, Tuesday, Wednesday and Thursday between 08:30 and 14.00 noon. 

The Andrology Department at the NNUH is located on Level 1 in the East Block and is signposted: PATHOLOGY. Look for the Pathology reception window.

Monday08.30 - 14:00
Tuesday08.30 - 14:00
Wednesday08.30 - 14:00
Thursday08:30 - 14:00

QEH

The QEH offer 6 appointments on a Tuesday, Wednesday & Thursday between 08:30 and 14:00.

The Andrology Department at the QEHKL is located on the ground floor in area 4 at the rear of the building signposted: PATHOLOGY/BLOOD TESTS.

Note: Patients will need to use the telephone located on the wall on the right-hand side, in the Pathology waiting area to contact a member of the Andrology team to inform them of their arrival. You do not need to take a ticket.

Tuesday08:30 - 14:00
Wednesday08:30 - 14:00
Thursday08:30 - 14:00

EWA-D-001 Last updated 17/05/2023 (4)