The two Andrology Departments that are based at the Norfolk and Norwich University Hospital (NNUH) and Queen Elizabeth Hospital Kings Lynn (QEHKL) are both part of the Eastern Pathology Alliance (EPA) which is a managed Pathology network. The Laboratory’s services include Basic Semen Analysis, Post Vasectomy Semen Analysis and Vasectomy Reversal Semen Analysis. In order to maintain high standards of analysis this department participates in national external quality assessment schemes (EQA) for basic semen analysis and performs internal quality assessments for post vasectomy semen analysis. The Department is working towards compliance with ISO 15189, Medical laboratories – Requirements for quality and competence.
These department pages provide information about how users can access our services, who to contact for advice, which tests we perform, sample requirements, normal ranges and turnaround times. This information is accurate at the time of issue and is reviewed and updated regularly to incorporate new developments.
For patients using this website, please note that any information provided should not be used for self-diagnosis and should you have any concerns about your health please consult your GP. If you find any errors within this document or would like to make any comments and/or suggestions for improvement, please contact Diane Murley, EPA Quality Manager on 01603 286900 or email diane.murley@nnuh.nhs.uk
Please click here for information about requesting tests.
NOTE – All procedures carried out on a patient’s sample need the informed consent of the patient.
For most routine laboratory procedures, consent can be inferred when the patient presents himself or herself at a laboratory, or other suitable area, within a primary or secondary care setting, with a request form and willingly submits to the usual sample collecting procedure.
The laboratory infers informed consent has been obtained when samples are received. It is the responsibility of the clinician requesting the test to ensure that informed consent has been correctly obtained.
This consent includes notification to third parties where required by law for example under
the Health Protection (Notification) Regulations 2010: we are required to notify any infection of public health significance to local public health department as mandated by the regulation.
Please ensure your patient is aware of this before submission of samples for testing.
Andrology patients are asked to consent to their sample being used for training and quality assurance purposes. This request forms part of their pre-analysis questionnaire that is required to be completed and signed at the time of sample delivery.
Results are reported within 7 days of receiving the sample and are sent directly to the requesting clinician via Web ICE.
Please Note: The laboratory cannot disclose results directly to patients.
We advise patients to book a telephone appointment with a GP between around 10 days after your sample delivery appointment in order to obtain your results, which enables you to discuss your results in detail with the opportunity to ask questions.
Patients are also advised to read the following leaflets below to assist with understanding their results.
The Andrology service is run on an appointment basis only and patients need to have been issued with a request form prior to booking an appointment. Any samples received outside these hours and without a pre-booked appointment may be rejected for testing.
NNUH
The NNUH offer 7 appointments on a Monday, Tuesday Wednesday and Thursday between 08:30 a.m. to 14.00 p.m.
The Andrology Department at the NNUH is located on Level 1 in the East Block and is signposted: PATHOLOGY. Look for the Pathology reception window.
QEHKL
The QEHKL offer 6 appointments on a Tuesday, Wednesday and Thursday between 08:30 a.m. to 14:00 p.m.
The Andrology Department at the QEHKL is located on the ground floor in area 4 at the rear of the building signposted: PATHOLOGY/BLOOD TESTS.
Note: Patients will need to use the telephone located on the wall on the right-hand side, in the Pathology waiting area to contact a member of the Andrology team to inform them of their arrival. You do not need to take a ticket.
Appointments are only available to book after a valid request has been electronically generated in Web ICE or manually completed by a clinician. Appointments are to be made by the patient via the online DrDoctor appointment booking service. Please use the link below:
Andrology streaming form – Formstack
Or Scan the QR Code:
The website link is provided on the request form (if requested electronically on Web ICE) or the patient information leaflet (if requested manually). It can also be found on the NNUH and QEHKL Trust websites under ‘Andrology’. Patients can search ‘NNUH Andrology’ or ‘QEHKL Andrology’ in Google to find the link to these pages.
Appointments are available at the Norfolk & Norwich University Hospital (NNUH) and the Queen Elizabeth Hospital Kings Lynn (QEHKL).
Patients will receive a SMS text message or email confirmation of their appointment and a link to the patient information leaflets once they have booked.
*PLEASE ENSURE THE PATIENT HAS READ THE INFORMATION CAREFULLY* There is specific sample requirements the patient needs to be aware of before the day of their appointment. Patients will also need to bring their request form the GP/Clinician has provided to their appointment.
If the patient is unable to use the online system, they can ask someone to book an appointment on their behalf; or if they have a specific reason why they are unable to produce their sample onsite in the production room facility, please inform them to telephone the laboratory on 01603 646524. The patient will need to confirm their full name, DOB, HRN/NHS number and address when booking their appointment via the telephone and the location of the laboratory that they require their sample to be tested at; appointments are made centrally by the pathology office at the NNUH for both EPA laboratory locations.
We recommend patients produce their samples on site in order to ensure samples are tested within 60 minutes of production, as this increases the reliability of the results that the laboratory issues to the clinician. The laboratory will provide the patient with a sample container and pre-analysis questionnaire upon their arrival, so please do not provide the patient
If the patient wishes to produce their sample at home, they will need to telephone the laboratory to book their appointment using the number provided above. Patients will ideally need to delivery their sample to the laboratory at 30 minutes’ post sample collection to ensure the sample is tested within the recommend time frame (<60 minutes). The laboratory will send the patient a sample pack directly to their home address containing a pre-weighed non-toxic sample container, pre-analysis questionnaire, an information leaflet containing clear instructions the patient needs to follow prior to sample collection, and a ‘What We Test Your Sample for’ leaflet for the relevant test.
Patients will receive a SMS text message or email confirmation of their appointment and a link to the patient information leaflets once the appointment has been booked.
The Andrology service is run on an appointment basis only and patients need to have been issued with a request form prior to obtaining an appointment. Any samples received outside these hours and without prior appointments may be rejected for testing.
NNUH
The NNUH offer 7 appointments on a Monday, Tuesday, Wednesday and Thursday between 08:30 and 14.00 noon.
The Andrology Department at the NNUH is located on Level 1 in the East Block and is signposted: PATHOLOGY. Look for the Pathology reception window.
QEH
The QEH offer 6 appointments on a Tuesday, Wednesday & Thursday between 08:30 and 14:00.
The Andrology Department at the QEHKL is located on the ground floor in area 4 at the rear of the building signposted: PATHOLOGY/BLOOD TESTS.
Note: Patients will need to use the telephone located on the wall on the right-hand side, in the Pathology waiting area to contact a member of the Andrology team to inform them of their arrival. You do not need to take a ticket.
EWA-D-001 Last updated 17/05/2023 (4)