Privacy Policy


All laboratory staff will apply patient confidentiality at all times in compliance with the Trust policy for protecting personal information. This applies to handling of request forms, patient investigation results, sample tubes, clinical interpretations and all patient data whether hard copy or electronic.

JPUH: Patient Confidentiality Policy – POL/TWD/IGG/RC1408/07 

NNUH: Trust Confidentiality protocol Doc ID 8265.

QEH: Confidentiality Code of Conduct

Session Cookies  

These are pieces of data created temporarily when you visit a website and are used to store your “preferences” while you move around the site. You can set your computer not to accept cookies. However, if you do this, you may not be able to use some site features because we need to record your preferences in order to give you the information you need during your visit. Session cookies are deleted when you leave the site. They do not contain any personal information about you, and do not hold any information about sites you have visited.

Persistent Cookies

These are pieces of data stored on your computer and used in subsequent visits to our site. Persistent cookies are not deleted when you leave our site but can expire after a set period The following persistent cookies are used on this website:

Cookie Consent – Contains the date acknowledgement was made that our site uses cookies.

Google Analytics – Stores anonymous information about how visitors use our site, including the number of visitors, the pages visited, where visitors have come from etc. This information is used by us to improve the content and navigation of the site. Google Analytics cookies are called _utma, _utmb, _utmc, _utmz. Full details are available from Google’s Analytics Website. To opt out of being tracked by Google Analytics across all websites visit

Advertising – Our site provides carefully controlled adverts that may be of interest to you. To ensure that you don’t keep seeing the same advertisement cookies are used to store which advertisements have been displayed. No personal information is stored in these cookies.

YouTube – From time to time we may incorporate embedded YouTube videos on our site. When we do this we use the privacy-enhanced mode for the YouTube player. This will use cookies when you click play on the video but it will not store any personally identifiable information.

Log Files

Log files allow us to record visitors’ use of the site. They enable us to make changes to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information or information about which other sites you have visited.