Communications

Latest communications

Lab team embracing Halloween in aid of Norfolk Blood Bikes 

One of our laboratory teams, based at the Norfolk and Norwich Hospital as part of the EPA (Eastern Pathology Alliance), that provides tests for our Biochemistry, Blood Transfusion, Haematology, Andrology and Microbiology services, dressed up for Halloween in aid of Norfolk Blood Bikes. The staff donated £65 to help the courier service continue to provide their vital, free out-of-hours service for local NHS hospitals. The service delivers urgent blood, blood products, samples and medical supplies when they are needed most.

We want your thoughts!

We have developed an ongoing user and patient survey to enable us to continue making improvements to our service. We would really appreciate your feedback.

Patient survey: https://forms.office.com/e/x3ZR6JhqMJ

User survey: https://forms.office.com/e/5M2bAWvZHj

The laboratory at NNUH has been working towards being part of a nationwide initiative to help children and their parents/ guardians understand what happens when they have a blood test. Children undergoing treatment can meet Biomedical Scientists, see the lab equipment, ask questions and be a scientist for the day! The children will wear a special Harvey’s gang lab coat for the day and receive a goody bag at the end.

The aim of the initiative is to help reduce the fear over blood tests and to help them cope with their diagnosis and treatment, so they feel more confident and in control.

                               

Harvey’s lab tour (formally Harvey’s gang) was first set up to honour Harvey in 2018 by Malcom Robinson after a tour he gave for a boy named Harvey, who unfortunately was terminally ill with leukaemia.

After realising the impact, he wanted to expand the idea of offering lab tours to children undergoing medical treatments, so set up Harvey’s Gang as a charity. In 2023 the Institute of Biomedical Science (IBMS) took over the management and many hospitals across the country are now part of this initiative.

Andrology Service launches new online booking service!

We have launched a new online booking service for Andrology.

Please go to the Andrology department page where you will find a QR code.

Scan the QR code with your phone, this will take you directly to the Andrology Booking service.

Please be aware there is no longer an Andrology service at James Paget.

Labelling

Important information regarding labelling

Thank you for supporting Eastern Pathology Alliance with correct labelling requirements.

Incorrect labelling introduces risk of relabelling errors, delays patient results and increases workload of the laboratory.

Please share this with your staff, as this is crucial for patient safety and timely results

Incorrect labels
Correct labels

Questions?

(01603) 646685 (x2929)

Feedback welcomed

Patients and users are welcome to contact the lab to provide suggestions or feedback on the EPA service, test methods and interpretation of results. Please contact us by phone, email or letter using the relevant contact numbers provided on the website in the ‘About EPA’ page.

  EWG-H-018 Last updated 10/12/2025 (6)